About Us

Who we are

Core CX is a design and innovation company specializing in all things customer - connected though our view of the 4 pillars - customer experience, employee engagement, sales effectiveness and service delivery. The company was founded in 2010. We work with small to large businesses - especially B2B SME companies - to help them grow and transform their businesses and customer relationships.

About our work

We envision, design, and build/rebuild product and service businesses.

- Articulate strategies, propositions and business plans
- Deal with unfamiliar or challenging situations
- Make and execute difficult decisions
- Manage situations in a way that engages disparate stakeholders
- Manage projects and major changes in organization

We also teach employees how to apply our frameworks to everyday work and coach them as needed to ensure the change is self-sustained.